I desired to vent my aggravation While using the baggage condition with all your airline. Anything else was excellent, even so the way my baggage was handled would make me Believe 2 times just before booking with AA yet again. I used to be billed $twenty five Each and every way for a person bag, not being informed my bag might be carried on for no cost. So as to add insult to your $fifty billed, my bag was broken on the surface on remaining returned to me.
Despite what took place on this situation, we hope you are going to proceed to select American Airlines in your journey needs. We are going to work flat out to make certain you get the service you assume and are worthy of.
Luis don't just bought us with a flight but enhance to first class. This was a huge deal with for us. The flight number was AA2386 in case I spelled Luis’s previous identify Improper.
Tomorrow, on my BIRTHDAY, I’ll deal with your third share allocation being a special birthday present from all of you and tank you because-
Walberg changed my seats.I believe the staff inUS air is quite impolite and I don’t desire to travel any longer
I recently took a flight from JFK to St Thomas on the Saturday eight am flight and had the most helpful, economical knonwledgable flight attendant she was fantastic. I'd love to many thanks her for earning my vacation more satisfying.
My Mother experienced a worst expertise with AA flight.my Mother is eighty one yrs.aged Girl who isn't going to communicate English.We asked for wheelchair assistance on account of her arthritis and also a language difficulty.We experienced reconfirmed out ask for before her departure and a couple of days before all jointly 4 instances.At DFW airport she needed to alter airplane.She got off the plane and was instructed to anticipate a wheelchair guidance.Soon after ready very long time no one arrived to help her.As a consequence of not obtaining a wheelchair help by the due date she skipped her connecting airplane to N.J.Someway she take care of to acquire a plane although not right up until following morning.Agent was helping her for making an arrangement for her to stay right away in the Airport.
Last but not least we received all of our luggage and naturally one of my luggage wasn't there. As predicted it was dropped, my sons car or truck seat was dropped. The same women that experienced lied before defined that it had to be there, scanned in.
I will begin by saying that I have expert the worst flight working day with regards towards your airline. 1st I used to be delayed over an hour as a result of “weatherâ€, when it was Sunlight shining on the departure and arrival airport. 2nd, I had been moved to a 3rd flight thanks to my hold off I missed my link by 2 minutes. 3rd, when boarded around the 3rd flight, we sat on the gate for two several hours due to “climate†once again. After they deplaned that flight, due to anticipated 2 hour for a longer period delay, I acquired moved to some fourth flight.
I recently flew to Fort Lauderdale on February eighteen, 2016 on The ten am flight from Philadelphia. One of several stewardesses was a girl named Kim who had been a stewardess for a long time on American. I used to be traveling with my daughter and her four month outdated baby and had quite a few keep on luggage in addition to a bag with the pumping and nursing bottles. Kim was fantastic, such an awesome help with a lot of things in the course of our excursion like although not restricted to finding about the flight, obtaining the bags into the overhead compartments, finding us things we would have liked in the flight and getting out with the flight with our bags.
The entire reverse is your employee Liibide (sorry I didn’t receive the spelling of his identify). I be reluctant to contact him a Purchaser Service Rep. He did help me with some problems I had on my outgoing flight but essentially was of no help whatsoever with my return flight.
American Airways has the worst customer service of all airlines I have Employed in my sixty three many years. My spouse’s anniversary earrings ended up stolen away from her suitcase on June twenty, 2013 and Purchaser service has REFUSED to Make contact with us back again after reporting the thief the working day it transpired.
I scheduled our relatives trip to Cancun by Orbitz (there were five of us). Although sitting with the gate in Pittsburgh, PA I decided to tactic the desk to inquire about upgrading my spouse And that i to first-class. I was surprised to find out that “my ticket†disallowed me to enhance, and wasn’t supplied a cause and was explained to it doesn't matter what value I was prepared to pay I couldn’t improve. What was stunning is the fact there wound up being 6 unused firstclass seats available. Exact matter happened on the way again from Cancun to Pittsburgh. Straight by flight the two ways with only two seats in first class getting used on the best way back again.
My partner And that i experienced a flight leaving Richmond Virginia which has a ultimate spot of Seattle Washington. We're aware of traveling and had flown other Airways previously that 7 days about to and from multiple Places. We experienced all our data and went to reference utilize the American Airways kiosk to print our boarding passes. The kiosk didnt request if those who are traveling are military personnel so we started over and waited in line to talk to your consultant within the counter. At the time we have been up at the counter we instructed a Girl behind the counter that my partner is inside the navy and we had two luggage to examine in. Thats after we were being educated that our baggage in which around bodyweight and it would be 250$ excess. We requested to the lady to point out us wherever the package deal pricing is written. She was not able to supply that facts and went on to tell us we could glance it up ourselves. My spouse that's enlisted while in the U.S. Coast Guard has never experienced to pay more or any total for baggage, on orders or own. My partner gave her the 250$ and that is in the event the representative we ended up Talking with shortly grew to become incredibly rude and threatened to cancel our overall flight.